(UPDATED 2018): Why I can no longer recommend Fujitsu mini-split heat pumps

This article has been updated as of January 2018.

Readers, please note that the original article referred to the original line of inverter mini-splits manufactured by Fujitsu. Over the years, many of you have echoed these comments regarding premature system failure and inadequate manufacturer’s support leading to extremely expensive repairs and replacements.

Subsequently, Fujitsu has gone through at least two generation updates to this line of products. They have also updated their warranty policies, indicating a greater confidence in their products.

I have also been told by several installers that the new Fujitsu units are considered tops in the field.

Given these changes, I change my rating of Fujitsu to “Neutral.” I cannot personally recommend them because I have no first hand experience with them recently. However, I do not wish for people to be discouraged from installing their new units.

If you have first hand experience with the new line of Fujitsu mini-split heat pumps, please contribute to the discussion.

Thank you!

(original posting from 2014 follows)

Sadly, I can no longer recommend Fujitsu due to their unacceptable support and warranty policies.

Poor product durability eliminates all cost savings gained from efficiency

A home’s heating system is a capital expenditure. That is, it’s considered a long term investment in your home. Typically, you figure that it will last 15-20 years with some cost for maintenance. And generally, that’s conservative. How many of you still have heating systems in your homes from the 1970’s or 80’s? In general, these systems are very durable. Unfortunately, with the Fujitsu mini-split heat pump, this has not been the case. Continue reading

Advertisements

Location of secondary filters on Fujitsu mini-split heat pump

A picture’s worth a thousand words…

Front cover Fujitsu RLS Heat Pump

 

Flip cover open to reveal filters

 

Lift primary filter to expose small secondary filters

 

One filter under left and another under right

One filter under left and another under right

 

 

 

The Energy Geek Video 3: Ultra Efficient Heat Pump Review

I bumped this back up to top of the list since it’s one of the most popular posts I’ve ever done. I also just had the misfortune of losing ALL THREE indoor units during a recent storm and power surge that killed appliances all around my development. Argh! However, they’re up and running again, good as new.

I love these heat pumps! There’s one in the bedroom, one in the basement “party room” and one in the large, living room that’s full of windows – a space that has been uncomfortable for years.

After installing these systems, I don’t know how we dealt without them before. The summer comfort is waaay better than ever. And in our basement room, I turned off the main heating system and used the Fujitsu exclusively all winter.

Keep in mind that this is one special little unit. There are many mini-split systems on the market that look like this, but most of them are barely half as efficient as this one. They’re just not in the same league.

Continue reading